FAQs

How long does delivery take? 

Delivery generally takes 3-5 days. Please expect delays during this busy time. Anything in the "a touch of luxe" that requires customisations may take longer. All parcels are tracked & need to be signed for.


 How long do I have to return my item?

You have 14 days from the date ordered to return items back to us. Goods must be within their original condition with all tags and security ribbon in intact.


What's your return's policy?

We advise that pieces being refunded should be 2nd class signed for.


 How can I return my order?  


Leave the item in the box with all tags and security ribbon on the item. Add a new label on the mailing bag given with the return address and send this as a second class & signed for delivery from your local post office.